Privacy

Updated on 10/11/2024

Camny, Inc.

Privacy Policy

Camny, Inc. ("Camny," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information, as well as your choices regarding your information. By using our Platform, you agree to the terms of this Privacy Policy.

Table of Contents

  • Who is Camny?
  • Key Terms & Definitions
  • When Does This Privacy Policy Apply?
  • Personal Information We Collect
  • How We Collect Your Personal Information
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices About Data Collection
  • Your Rights Regarding Personal Information
  • Children’s Privacy
  • Data Security
  • California’s Shine the Light Law
  • Changes to This Privacy Policy
  • Contact Us

Who is Camny?

Camny, Inc. is not a medical group or a healthcare provider. Instead, we provide users the ability to obtain telemedicine consultations from independent medical practitioners. Our platform consists of a mobile app for patients (available on iOS and Android) and a web platform for medical practitioners.

Address: 251 Little False Drive, Wilmington, Delaware 19808

Key Terms & Definitions

  • Platform: Our website, mobile app, and any other services provided by Camny.
  • Services: Any services provided through our Platform, including telehealth consultations.
  • PHI (Protected Health Information): Health information that can identify a user, protected under the Health Insurance Portability and Accountability Act (HIPAA).
  • Cookies: Small data files stored on your device to improve user experience and track activities.

When Does This Privacy Policy Apply?

This Privacy Policy applies to personal information we collect when you:

  • Use our mobile apps or the web platform.
  • Communicate with us via phone, email, or other electronic messages.
  • Interact with our services, including telehealth visits provided by independent practitioners.

This Privacy Policy does not apply to information collected by third parties that you may interact with through our platform (e.g., independent medical practitioners, third-party applications).

Personal Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, birth date, email address, postal address, phone number, and Patient ID.
  • Health Information: Medical conditions, medications, lab results, and other health-related information that may constitute Protected Health Information (PHI) under HIPAA.
  • Biometric Information: Vital signs, physiological data (e.g., heart rate, oxygen saturation), and other biometric information.
  • Internet Activity Information: IP address, browser type, and interaction with our platform.
  • Geolocation Data: Physical location and movements.
  • User-Generated Content: Information you provide to be posted on our platform.

How We Collect Your Personal Information

We collect personal information directly from you when you:

  • Fill out forms on our platform.
  • Participate in telehealth visits.
  • Use third-party integrations, such as Apple Health or Google Fit.
  • Communicate with us by phone, email, or text.
  • Use our platform, through technologies such as cookies.

We also collect information automatically using technologies like cookies, web beacons, and similar tools.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To operate, maintain, and enhance our platform and services.
  • To provide healthcare-related services through independent practitioners.
  • To provide customer support and respond to inquiries.
  • To personalize your experience and provide content that may be of interest to you.
  • To promote and market our platform and services (you may opt-out of marketing communications).
  • To ensure the security of our platform and users.
  • To comply with legal and regulatory requirements.
  • To conduct internal testing, research, analysis, and product development to improve our platform and services.

How We Share Your Personal Information

We may share your personal information with:

  • Service Providers: Vendors and partners who assist us in operating our platform, such as data hosting and analytics.
  • Healthcare Providers: Independent practitioners who provide telehealth services, with your consent.
  • Compliance with Law: Law enforcement or regulatory authorities, as required by law.
  • Business Transfers: In the event of a merger, acquisition, or other transfer of assets.
  • Marketing Partners: Affiliates or third parties for marketing purposes, with your consent.
  • Third-Party Analytics: We use third parties to understand and evaluate how visitors interact with our Platform and Services. These tools help us improve our Platform's performance and user experience.

We do not sell PHI or use it for advertising purposes beyond what is permitted by HIPAA.

Your Choices About Data Collection

You have choices about how your data is collected and used:

  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our platform.
  • Targeted Advertising: You may opt out of third parties collecting your personal information for targeted advertising purposes by visiting the National Advertising Initiative’s (NAI) opt-out page or the Digital Advertising Alliance’s (DAA) opt-out page.
  • Marketing Communications: If you do not wish to receive marketing communications, you can opt-out by clicking the unsubscribe link in our emails or by updating your preferences in your account settings.

Your Rights Regarding Personal Information

You have the right to access, correct, or request deletion of your personal information by contacting us. You may also update your information through your account settings. To opt out of marketing communications, use the unsubscribe link provided in emails or update your preferences in your account.

Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we may have collected information from a child under 18, please contact us, and we will promptly delete it.

Data Security

We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits users of our platform who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the date of the latest revision. You are responsible for reviewing this Privacy Policy periodically for changes.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Phone: +1 (888) 383-5881
Email: admin@camny.ai